FAQs

FAQ:

1. Do you offer refunds or exchanges?

We apologize, but we do not offer refunds or exchanges at this time. All sales are final. We encourage our customers to carefully review their orders before completing their purchase to ensure satisfaction. However, if you have received a defective or incorrect item, please reach out to our customer service team, and we will do our best to resolve the issue.

2. Do you offer international shipping?

Currently, we only deliver within Curacao. We aim to provide the best service possible to our customers within our region. For customers outside of Curacao, we recommend exploring local alternatives for similar products.

3. How long does it take to receive my order?

Upon placing your order, please allow 4 to 7 days for delivery within Curacao. Our team works diligently to process orders promptly and ensure timely delivery. However, delivery times may vary depending on factors such as product availability and shipping logistics. Rest assured, we strive to get your order to you as quickly as possible while maintaining the highest standards of quality and service.

 

4. What if my order is delayed or lost during transit?

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions or logistical issues may cause delays. If your order is significantly delayed or lost during transit, please contact our customer service team, and we will investigate the matter and provide assistance accordingly.

5. How can I contact customer service?

For any inquiries or assistance regarding your order, please don't hesitate to contact our customer service team via email at jaymclothing@gmail.com or by phone at +599 6788899. We are here to help and ensure that your shopping experience with us is seamless and enjoyable.